Privacy Policy

Privacy Policy

Introduction

Welcome to https://spot-welding-systems.collision-talk.com (hereinafter referred to as “Spot Welding Systems,” “we,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website (https://spot-welding-systems.collision-talk.com), applications, services, and products offered by Spot Welding Systems. Please note that this policy does not extend to third-party websites, applications, or services linked to ours, which have their own privacy policies governing data collection and use.

Processing Activities

This Privacy Policy governs your interactions with us when:

  • You access and use our applications and services as an authorized user.
  • You visit our website(s) linked to this Privacy Statement.
  • You communicate with us via emails, newsletters, phone calls, or text messages/SMS.

Personal Data Collection

We collect various types of personal data (hereafter “Personal Data”) from users for different purposes:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, contact information, and profile settings.
  • Payment Information: Credit card details, billing addresses, and payment history when you make purchases or use our subscription services.
  • Financial Information: Banking information for direct debits or credit facilities.
  • Purchase Information: Product/service transaction details, order history, and purchase preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, and advertising IDs.
  • Location Data: Geolocation data when you interact with our services or use location-based features.
  • Feedback: Comments, reviews, and responses provided by users to improve our products and services.
  • Social Media Information: User data from social media platforms when you connect your accounts for seamless experiences.
  • Product Information: Details about the products you view, purchase, or interact with on our platform.

We collect this data through direct user input, interactions with our applications and services, and automated technologies used for analytics and personalization. Additionally, third parties may share Personal Data with us, but they are bound by their own privacy policies.

Cookies

We utilize cookies to enhance your experience on our website and improve our service offerings:

  • Strictly Necessary Cookies: Essential for navigating our site, performing transactions, and maintaining user sessions.
  • Preference Cookies: Remembering user preferences for a personalized experience.
  • Analytics Cookies: Tracking anonymous data for analytics purposes to understand how users interact with our platform.

Users can manage non-essential cookies through our Cookie Manager or browser settings.

Retention and Deletion

We retain Personal Data for the duration required by law or for legitimate business purposes, including:

  • Fulfilling your transactions and providing requested services.
  • Maintaining and improving our products and services.
  • Conducting market research and analytics.
  • Complying with legal obligations and resolving disputes.

Once these purposes are achieved, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your Personal Data:

  • Encryption of data during transmission and storage.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to our systems.

Children’s Privacy

Spot Welding Systems does not knowingly collect or solicit Personal Data from children under the age of 18. If you are a parent or guardian concerned about your child’s data, please contact us at the details provided below.

Your Rights (depending on your jurisdiction)

In alignment with applicable privacy laws, you have certain rights regarding your Personal Data:

  • Access and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction or object to the processing of your data.
  • Portability of your data.
  • Right to withdraw consent for specific purposes.
  • Non-discrimination for exercising your privacy rights.

To exercise these rights or file complaints/appeals, please reach out to our Data Privacy Team using the contact details provided below. We will respond within the timeframes prescribed by law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for the latest information.

Contact Information

For any questions, requests for access or correction of data, unsubscribe requests, or general data privacy inquiries, please contact us: